Retail Tech & E-Commerce
1. AI Themes in Retail – Overview
Summary:
AI is reshaping the retail landscape by optimizing every stage of the customer journey—from discovery and engagement to fulfillment and retention. This session will provide an overarching view of the key AI trends in retail, including GenAI-powered personalization, AI-enhanced logistics, autonomous commerce, and the rise of intelligent shopping assistants.
Abstract:
Retail is evolving at an unprecedented pace, driven by advances in artificial intelligence. The fusion of generative AI, predictive analytics, and automation is transforming how brands attract, engage, and serve customers. AI is powering hyper-personalization, streamlining supply chains, and revolutionizing the post-purchase experience. In this session, industry leaders will discuss the biggest trends shaping the AI-driven retail ecosystem, offering insights into the future of commerce.
2. AI Driving Growth & Retail Media
Summary:
AI is revolutionizing retail growth strategies through next-gen marketing, AI-powered retail media networks, and social commerce. This session explores how brands and platforms are leveraging AI for hyper-targeted campaigns, influencer-driven commerce, and real-time ad optimization.
Abstract:
The digital retail landscape is shifting from traditional ad-driven growth to AI-powered precision marketing. Retail media networks, social shopping, and AI-enhanced ad targeting are creating new pathways for brands to connect with consumers. AI is enabling dynamic creative optimization, predictive audience segmentation, and real-time bidding strategies that drive efficiency and revenue. This session will explore how AI is unlocking new opportunities for e-commerce and omnichannel growth.
3. Agents & The Future of AI in Retail
Summary:
Autonomous agents and AI-driven automation are set to redefine retail operations, from customer service and logistics to real-time demand forecasting. This session will explore how AI agents, copilots, and automated workflows are transforming retail efficiency and decision-making.
Abstract:
AI agents are reshaping the retail workforce, augmenting decision-making, and automating repetitive tasks. From AI-driven customer support chatbots to intelligent supply chain management, Agentic AI models are increasing efficiency across the retail ecosystem. This session will explore how AI copilots and autonomous workflows are streamlining merchant operations, optimizing inventory, and enhancing customer engagement.